Privacy policy and legal notice

This privacy policy will describe how our company uses the personal data we gather about you when you use our website.

TOPICS:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What data protection rights do you have?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

WHAT DATA DO WE COLLECT?

Our Company collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

HOW DO WE COLLECT YOUR DATA?

Most of the information our Company gathers comes from you directly. We collect and process data when you:

  • Sign up online or place an order for any of our products or services.
    Fill out a customer survey voluntarily, or send us feedback by email or any of our message boards.
    Use or view our website via your browser’s cookies.

HOW WILL WE USE YOUR DATA?

Our Company collects your data to allow us to:

  • Process your order and manage your account.
    Email you with exclusive deals on other goods and services we think you’ll like.

To stop fraudulent purchases, our Company may transfer your data to credit bureaus when processing your order and use the resulting information.

HOW DO WE STORE YOUR DATA?

Our Company stores your data securely at our servers.

Your personal identification data will be retained by our company for a ten-year period. We will erase your data once this period has elapsed.

MARKETING

Our company would like to send you information about our services and products that we think you might like.

You can always opt out later if you have already consented to receiving marketing.

You have the right to ask Our Company not to contact you for marketing purposes and to not give your data to other members of the Our Company group.

Please click here if you no longer wish to be contacted for marketing purposes.

What data protection rights do you have?

Our Company wants you to be fully aware of your data protection rights. Every user has the following rights:

The right to access – You have the right to request copies of your personal data from Our Company. We may charge you a nominal fee for this service.

The right to rectification – If you believe any information is inaccurate, you have the right to ask Our Company to correct it. You also have the right to ask Our Company to complete any information that you believe is incomplete.

The right to erasure – Under certain circumstances you have the right to ask Our Company to delete your personal data.

The right to restrict processing – Under certain circumstances, you have the right to ask Our Company to place restrictions on the processing of your personal data.

The right to object to processing – Under certain circumstances, you have the right to object to Our Company’s processing of your personal data.

The right to data portability – Under certain circumstances you have the right to ask Our Company to send the information we have collected either to another organisation or directly to you.

If you submit a request, we have one month to answer. If you would like to exercise any of these rights, please get in touch with us at our email address:

Call us at: +34 951 551 480
Or write to us: contact@frankedelafuente.com

Calle Sierra Blanca 1, 8°C,
29602 Marbella, Málaga

WHAT ARE COOKIES?

Cookies are text files that are saved on your computer and used to collect standard Internet log data and information on visitor behaviour. We may use cookies or other similar technology to automatically gather information about you when you visit our websites.

To find out more, visit allaboutcookies.org.

HOW DO WE USE COOKIES?

The following are some of the ways that Our Company uses cookies to enhance your experience on our website:

  • Keeping you signed in
  • Understanding how you use our website

WHAT TYPES OF COOKIES DO WE USE?

Our website uses the following types of cookies, although there are many others:

  • Functionality – Our Company uses these cookies to recognize you when you visit our website and to remember any preferences that you have previously selected. These can include your preferred language and your current location. A mix of first-party and third-party cookies is used.
  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the pages you viewed, the links you clicked on, as well as information about your browser, device, and IP address. Our Company occasionally shares limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that, when visiting other websites, you may be shown advertising based on your browsing habits on our website.

HOW TO MANAGE COOKIES

You can configure your browser to not accept cookies, and the website mentioned above tells you
how to remove cookies from your browser. However, if you remove them some of our website features may stop working.

PRIVACY POLICIES OF OTHER WEBSITES

The Our Company website contains links to other websites. If you click on a link to another website, you should review their privacy policy since our privacy policy only applies to our website.

CHANGES TO OUR PRIVACY POLICY

Our Company regularly reviews its privacy policy, and any updates are posted on this website. This privacy policy was last updated on 9 January 2019.

HOW TO CONTACT US

Please don’t hesitate to get in touch with us if you have any queries about Our Company’s privacy policy, the data we hold on you, or if you would like to exercise one of your data protection rights.

Email us at: contact@frankedelafuente.com

Call us:+34 951 551 480

Or write to us at: C/Sierra Blanca 1, 8C, 29602 Marbella, Malaga

HOW TO CONTACT THE APPROPRIATE AUTHORITIES

You can get in touch with the Information Commissioner’s Office if you want to file a complaint or if you think Our Company hasn’t addressed your concern satisfactorily.

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